How to configure and customize Shopify thank you page

Shopify Thank You page that plain page every client sees whenever they make a purchase on your store – is really more significant than it looks.

Let us show you correctly how this Thank you page on Shopify can be a necessary part of your Shopify store. How customizing it can support to expanding customer fidelity and even benefit!

What is a Shopify Thank You Page?

Thank You page is the page customers are led to after completing a purchase or registration on a store. Naturally, this page will give them a brief thank you note – very much like clients would anticipate.

The most common form of a Shopify thank you page is a transactional one, whereby a customer will be thanked for completing a purchase.

Nonetheless, an increasingly popular type of thank you page is one that thanks a user for becoming a lead. Either by signing up to email newsletters, downloading an ebook or registering for a free trial of a service.

Why Is the Right Shopify Thank You Page Important?

If you have never optimized your store’s Shopify Thank You page, you are losing out on opportunities and could be failing sales. An optimized Thank You page is a great way to keep clients returning, make them view your brand in a new light and therefore rise sales. An existing customer has a 60-70% occasion of reconverting when pushed at the right time.
Accordingly, with the right information and encouragement strategically placed in the thank you page, customers who just purchased from you can always remin and cause further purchases.

It is why you should allow the Shopify Thank you page the love it .

Simple Tricks to Optimize Your Shopify Thank-you Page

1. Add Post Purchase Upsells & Cross-sells

You can upsell both before and after a sale (and even during). Customarily,  pre-purchase upsells happen before the purchase. Shoppers might see relevant product add-ons on the product page.

Pre-purchase upsells work great for free gifts or small purchases where the risk is low and it’s OK to not have as much information about the product. But upselling can, and should, happen post-purchase too.

Post-purchase upsells happen after a customer has successfully completed a transaction, between the checkout and the thank-you page. These thank-you page or order confirmation page upsells are ideal ways to show customers how to make the most of their recent purchase. Post-purchase upsell pages are more flexible and work great for discounts or small add-ons.

Example: Reconvert’s Shopify app has a simple drag & drop interface that lets you customize your thank you pages. Add upsells and cross sells with product recommendations, by re-engaging customers who’ve just made a purchase.

The following are some methods for upselling on the Shopify thank you page:

• Discounts: Entice customers to repurchase by offering a % or cash discount
• Pop-ups: an effective approach to get your customers’ attention and inspire them to take action.
• Recommended Products: A less intrusive method of reminding clients about products they missed
• Time-sensitive offers: Eliminate doubt and increase conversions by adding a sense of scarcity

You can combine these strategies to increase your post-purchase offers’ effectiveness.

2. Drive Social Engagement & Referrals

Your order affirmation page is a superior spot to request that clients follow you on social media and keep them engaged with your brand.

Example: Get Found with Fuse focused on just two links to their two most often used social channels among their customers, which helps to centralize the attention where they want it.

Customer social media shares are magnificent in light of the fact that:

They introduce your brand to potential clients who probably won’t have in any case come across you. Customers are 92% more likely to trust proposals from loved ones than advertisements. Therefore, you ought to genuinely consider the reason why you should advancing social sharing and commitment on your Shopify thank you page.

3. Reinforce Your Brand Personality

Shopify thank you page is the first occasion to build a enduring relationship with your clients and transform them into repeat buyers. With so many merchants using Shopify now, chances are your thank you page is just one of many the customer has seen this week.
Customize your thank you page with only copy, pictures and videos that appeal to your ideal buyer. The expansion of a Shopify thank you page video is a compelling way to express gratitude to clients who have joined the club, laid out a relationship with them, and cultivated their relationship with you.

Example: Polaroid became a symbol of magic and capturing wonderful moments. The very concept of taking a picture and watching it print out instantly in its nostalgic format is a magical experience.

4. Leverage Post-Purchase Surveys

Considering and gathering feedback from your customers across different touch centers can help you understand what’s working and what’s not. It assists you in prioritizing the absolute most obvious gaps in your customer process and troubleshooting the root cause of various problems down the road. Identifying and fixing these issues will further develop the experience you provide and build your brand’s reputation as an image that focuses on consumer loyalty.

Example: thank you page survey ShopPad is using to get more responses.

5. Add Customer Service & Tracking

One of the best ways to keep consumers coming back is to provide exceptional customer service. Offer assistance options and order tracking right on your Shopify thank you page rather than making your client’s search for a means to contact you. Keep in mind that the customer experience will improve as you make it simpler for them to resolve their issues.

An Incentive to Return

Customers aren’t just going to return for their name alone. Aside from the quality of the product, they need a material financial reason to make another visit to your store in the future.

There are two really effective ways you can do this:

1. A discount – something like 20% or 30% off your next offer.
2. A loyalty program – whereby your customers can build points for repeat purchases and eventually claim rewards.

Essentially, you just need to know that a great Shopify thank you page will leverage both of these to foster both near-term and long-term repeat purchasing.

Example – Stilly have placed their bang in the center of their page, as well as in another smaller element in their right area. It’s a clear, great incentive to get customers to come back.

Conclusion

Your Shopify thank you page isn’t simply an order affirmation page and the finish of a checkout cycle. It’s a potential chance to receive your client’s email address when they pick into your email list, draw in them on social media, upsell them and increment sales.

At ONEXT DIGITAL, we provide Shopify thank you page based website design and development. We make sure we can help Shopify thank you page businesses solve their problems and drive their goals.