AEcommerce consulting services can help you build a full functionality, scalable, and cost-effective eCommerce platform, bring a great digital experience to customers, and win over them. This post will provide you with full information about eCommerce consulting and unique tips to choose the right one to get a successful project.
What is an eCommerce consultant?
Ecommerce consultants are third-party specialists that businesses can hire to improve the performance of their online stores and overall eCommerce. What is eCommerce consulting? It is very broad to define, some e-commerce consultants have a wide range of expertise while others specialize in specific areas of expertise.
Why should hire eCommerce Consulting services? There are many reasons that businesses should know and consider.
Get an unbiased outside perspective
When you’re deeply involved in the business on a day-to-day basis, it’s often difficult to think outside the box. While this tunnel vision can certainly help you focus on your business, you may also miss opportunities by not approaching your business from a different angle. An e-commerce consultant can provide an unbiased opinion based on the outsider information you need.
Grow your core business over time
Outsourcing anything that is a great way to free up your time in business, which allows you to focus on more important or impactful tasks. If you hire an eCommerce consultant, you’ll be at peace of mind that your business is in good hands. Also, you don’t have to spend your time doing consultant tasks.
Increase your sales and save money
Using eCommerce consulting services can help you identify opportunities to optimize cash flow for your online business. This includes not only digital marketing solutions but also social media strategies, e-commerce platform recommendations, and other critical business needs that are essential to running an efficient business and increasing online sales.
What Can Ecommerce Consultants do?
An eCommerce consultant is a professional that can provide knowledge and advice about eCommerce. These eCommerce experts use their many years of experience to offer business consulting on everything from marketing strategy and conversion optimization to user experience. In some cases, they can do the work for you as a freelancer on a contract basis. Let’s consider some of the projects, you may hire an eCommerce consultant to support you to complete.
1. Conversion rate optimization projects
If your conversion rates are struggling, there are some eCommerce consulting that can be in order. The consultant can review your current online store and run tests to figure out the right methods to improve your conversion rates. The problem might be on the back end, or maybe something on the customer side that you’re not seeing. Regardless, a consultant will be able to define the problem and offer actionable advice to get your eCommerce business on track
2. Launch and maintain advertising campaigns.
Ecommerce consulting services and marketing consultants can also help you get your ad up and running, whether it’s for search engines or social media platforms. Once an ad is launched, our consultants can monitor its performance on a regular basis and make any necessary adjustments to your advertising or social media strategy as part of your overall marketing campaign. Creating great ads is part of the job they can do, but developing a sales funnel and follow-up is another area where consultants can really help.
3. Identify profitable products.
An eCommerce consultant can consider your current product delivery and define any improvements you should take. Even they might help you develop a totally new product that would benefit your online business and expand it. They can also work with you to put attractive price points on all of your products to attract customers
4. Negotiate with suppliers.
If needed, consultants can help you negotiate with providers to gain better deals, and different products, depending on your needs. Generally, problems with providers come from where they source their products, which is something the consultant can help with, too.
5. Navigate new business development opportunities.
ECommerce consultants will give an outside perspective on your business, including new chances for business development. Consultants will be able to build a road map to guide you to get new certifications or take courses in order to improve both your eCommerce store and your overall business.
Top 5 eCommerce consultants
1. Onext Digital:
Onext Digital is one of the leading companies with more than 10 years of experience in the eCommerce industry based in Viet Nam. They are proud of offering quality-focused software products that improve the online success of businesses. Onext Digital delivers a range of professional solutions and services, especially CMS & eCommerce Websites, Web apps, and Mobile Apps that help the success of your online business. You can hire Onext Digital to help your business’s operational efficiency, get better customer service processes, and grow marketing, and even human resources.
2. Bain & Company
Bain & Company is a Boston-based consulting firm with offices all over the world. It has e-commerce expertise for B2B companies. Therefore if you want to sell to other businesses, this would not be a bad choice to check out. Note This is a large company with many years of experience as a business consultant, so it’s likely its costs are quite expensive
3. OC&C Strategy Consultants
OC&C Strategy Consultants is another company that provides e-commerce consulting. They have many years of experience in unpicking complex business challenges. OC&C has specialized expertise in the consumer goods, retail and digital industries. So if you run a multi-channel business, this could be a great option.
4. Simform
Simform started as one of the top members of an e-commerce consulting firm. However, as it gained a foothold in the e-commerce industry, it began offering more consulting services. Simform’s team will support you in the optimal design and process to begin your projects and eCommerce activities.
5. IntuitSolutions
IntuitSolutions was founded in 2001. It is a digital company providing BigCommerce design, development, integrations, and apps for merchants and digital marketing. As such, IntuitSolutions is a bright candidate in the eCommerce industry. You should consider it and it would be a good option for you.
Unique tips for choosing the right eCommerce consultant to get the successful project
Choosing the right eCommerce consultant based on your budget and targets, and also narrowing down your choices comes down to that.
Understanding the goals
There are many different types of eCommerce consultants out there, so it’s important to start with what you’re trying to accomplish and find a consultant who specializes in that area. For example, if you need help in different areas of your business, you can choose any of the above options. However, if email marketing is a good help for you, you may seek an email-focused company or individual rather than extensive e-commerce consulting.
Besides, you also need a general idea of your budget. How much can you invest in this initiative? This certainly narrows down the list of potential consultants. Many large global consulting enterprises have minimum contract terms, and sometimes that minimum budget is not viable for your business
Review what Ecommerce Consultants are providing
After narrowing your search and identifying your needs, review the services offered by the shortlisted companies. It is very important to see if your needs are met by their services. In fact, there are a variety of services offered to be suitable for your digital marketing needs for your eCommerce store, such as SEO, social media, content marketing, email marketing, etc. However, Try to choose a full-service eCommerce consultant if possible. Full-service eCommerce consultants will specialize in some of the above tactics.
Find the perfect consultant
Now it’s time to look for some candidates that fit your needs. A quick Google search for “eCommerce consulting solution” will give you many results to filter. You can also visit the Onext Digital to learn about eCommerce consulting services with specific experience and wide knowledge.
Experts are trusted third-party agencies. There are literally thousands of candidates, so you need to identify 5 candidates from the top. Then you can check further from there.
Compare the price
Once you have determined that the consultant’s services meet your needs, please review their pricing page. Budget is an important aspect when considering the budget. You are looking for an e-commerce professional that fits your budget. Finding a consultant who offers affordable rates is your best bet. When you require a quotation, make sure the services you need are included. Finally, evaluate the prices and packages to choose the best one.
Set up a discovery call and Make the hire
After you’ve validated your top candidates and eliminated non-matches, you can schedule a discovery call. A Discovery Call allows you to have a direct conversation with an eCommerce consultant. In this conversation, you can discuss your business, challenges, and aspirations. They’ll share the reason why they’re a good fit with you.
Being prepared questions to ask candidates during these discovery calls. From there, draw your own business experience and challenges. This lets you know if you really understand what they’re talking about, or if they’re just reciting it from a sales script.
Seal the deal if you’ve reviewed your options and selected the best eCommerce consultant.
Conclusion
Ecommerce consulting services continue to grow rapidly. Using eCommerce consulting services can offer you step-by-step support. That helps you gain double-digit conversion rates and consistent annual growth. At Onext Digital, we deliver Web development services with high quality. We’ve been successful with + 300,000 projects for + 10 years of experience in software development. We ensure that we can help eCommerce businesses solve issues and push forward to achieving their target.