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Advantages of CRM Software & Marketing Services

By adopting CRM & Marketing Solutions, businesses can create a more organized, efficient, and customer-centric operation, ultimately leading to sustained growth and success.

  • Improved Customer Relationships: CRM software centralizes customer interactions, allowing businesses to provide personalized service, address issues promptly, and foster long-term loyalty.
  • Increased Sales Efficiency: Automating sales tasks and managing leads effectively helps shorten sales cycles and boost conversion rates.
  • Targeted Marketing Campaigns: With integrated CRM and marketing services, businesses can create personalized, data-driven campaigns, improving customer engagement and return on investment (ROI).
  • Data-Driven Decision Making: CRM tools provide valuable insights into customer behavior and preferences, helping businesses make informed decisions to refine their strategies and improve outcomes.

CRM software

We have experts with extensive knowledge of various CRM packages. Our CRM consultants will assist you in selecting and implementing the solution that best suits your needs.

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Our CRM Software & Marketing Services

We provide end-to-end CRM system implementation services, helping businesses select, customize, and deploy a CRM solution that aligns with their specific needs. This service ensures seamless integration with existing workflows, enabling efficient management of customer relationships and sales processes.

Our CRM & Marketing Solutions streamline your marketing efforts by automating tasks like email campaigns, social media scheduling, and lead nurturing. This allows businesses to deliver personalized and timely marketing messages, enhancing customer engagement and increasing conversion rates.

We specialize in CRM integration services that connect your CRM system with other business tools such as ERP systems, e-commerce platforms, and customer support software. This service ensures a unified view of customer data across all platforms, improving decision-making and operational efficiency.

Our data analytics and reporting services provide deep insights into customer behavior, sales performance, and marketing campaign effectiveness. We help businesses leverage this data to make informed decisions, refine strategies, and achieve better outcomes.

We offer comprehensive lead management and nurturing services that help businesses capture, track, and guide leads through the sales funnel. Our tools and strategies ensure that leads are effectively engaged, prioritized, and converted into long-term customers.

Development Process

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Discussing requirements

Analyze business requirements and identify the goals for CRM and marketing solutions.

System Selection & Customization

Choose the right CRM and marketing tools, then customize them to align with specific business processes.

Data Migration & Integration

Migrate existing data to the new system and integrate it with other business tools for seamless operation.

Training & Deployment

Train the team on using the new system and deploy the solution across the organization.

Ongoing Support & Optimization

Provide continuous support, monitor system performance, and optimize the solution based on feedback and evolving needs.

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active clients
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4.9 / 5.0

Discover the unparalleled client experience at Onext Digital, where satisfaction is our top priority.

Client talk about us

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5 / 5 stars

"I appreciate their dedication to going above and beyond for us." ONEXT DIGITAL’s efforts resulted in increased website traffic, user engagement, and lower bounce rates, meeting expectations. Their communicative and collaborative approach fostered a positive partnership. Beyond their technical expertise, they offered a high level of professionalism.

Dearra Williams

UX Designer, Digital Marketing Company

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5 / 5 stars

"My clients are very happy." ONEXT DIGITAL delivered the site according to their estimate, and the client's customers were happy. ONEXT DIGITAL team communicated daily via email and was transparent throughout the process. The client praised the team's detailed guide on how to edit the WordPress site.

Murat Genc

Executive, A Wiking Company AB

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5 / 5 stars

"I find it very impressive how organized the company is and how quickly they can manage their resources." ONEXT DIGITAL has delivered 15 projects a year and has handled a few IT support clients. They have a very hardworking, nice, and responsive team that has shown how quickly they've managed their resources.

Sebastian Sac

Director, IT Services Company

Frequently asked question

Explore the response to frequently asked questions to find the information you’re looking for.

What is The Cost of E-commerce Development?

The project cost depends on the time required and the number of developers involved. Developers estimate the workload and calculate the cost using hourly rates. Common billing options are fixed price or time and material. A fixed price has a set budget regardless of time changes, while time and material adjusts the budget based on actual delivery time.

If I already have some online retail tools, can Onext integrate a new eCommerce solution with them?

Our experts can integrate your new store with back-end tools like ERP, CRM, and data analytics, as well as customer-facing software like POS systems and portals. We analyze your infrastructure to choose the best integration method and tech stack, ensuring scalability, adaptability, and security for all data.

How do you charge for post-production support? What do you charge?

For post-production support, we offer free support for the first 3 months following the project’s completion. During this period, we address any issues or concerns related to the initial project requirements at no additional cost.

If you have any requests beyond the initial project scope after the free support period or during it, we charge an hourly rate. Our team will provide a detailed estimate based on the specific requirements and the time needed to implement them. This ensures transparency and allows you to manage your budget effectively while receiving the necessary support and enhancements for your project.

What’s the best website builder for e-commerce?

The best e-commerce website builder depends on your specific needs, including budget, scalability, ease of use, and features. Here are some top choices:

  • Shopify: Great for all-in-one e-commerce solutions with user-friendly features.
  • WooCommerce (WordPress): Highly customizable and cost-effective for those familiar with WordPress.
  • BigCommerce: Ideal for large-scale stores with built-in advanced features.
  • Wix eCommerce: User-friendly and affordable for small to medium-sized businesses.
  • Squarespace: Offers beautiful designs and ease of use but fewer advanced features.
  • Magento: Powerful and customizable, best for large, complex sites.
  • PrestaShop: Flexible and open-source, but requires technical skills.
  • Weebly (Square): Simple and affordable, integrated with Square for payments

At Onext, we have a team of Ecommerce Consultant with years of experience working with businesses. With in-depth knowledge of technology and diverse industry expertise, simply share your specific business needs with us, and we will provide you with the most suitable solutions for your ecommerce website.

What are the essential features of an eCommerce website?

The essential features for an eCommerce website include:

  • A user-friendly interface
  • Secure payment gateway
  • Comprehensive product catalog
  • Customer reviews and ratings
  • Search and filter functions
  • Easy checkout process
  • Order tracking
  • Customer support services

Additionally, having a responsive design that performs well on mobile devices and integrates seamlessly with social media platforms is crucial.

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