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Home/Industries/AI Agents

AI Agent Development Services

Onext designs, builds and integrates AI agents that handle real business tasks: answering customers, processing documents, updating CRM and ERP records and coordinating multi-step workflows, with the security, guardrails and human oversight enterprise teams need.

Scoping-Gespräch buchen

KI-orientierte Innovation

Weltweit zertifizierte, KI-unterstützte Entwickler

Tiefes Branchenwissen

Anderthalb Jahrzehnte Expertise

Ergebnisorientierte Kennzahlen

98 % Kundenbindungsrate

Code-Exzellenz, agile Umsetzung und zertifizierte Qualität.
Typical first projectMES or OEE dashboard
Integration standardsOPC-UA, Modbus, MQTT
Engagement start2 to 3 weeks
Delivery modelDedicated or whitelabel
WARUM ONEXT

Why Choose Onext to Build Your AI Agents?

We are an ISO 9001/27001-certified engineering partner that takes AI agents from prototype to production. We scope use cases against measurable ROI, connect agents to your real systems and data, and keep them reliable after launch.

How AI Agent Development Works
  • 01

    15+ years of software engineering

    Our team brings deep experience in web, mobile, cloud and enterprise integration, the foundation every production-grade AI agent depends on.

  • 02

    Production-ready, not just demos

    We build agents with monitoring, evaluation, fallbacks and human-in-the-loop controls, so they keep working reliably once real users and data are involved.

  • 03

    Model-agnostic AI expertise

    We work with OpenAI, Anthropic Claude, Google Gemini and open-source models, choosing the right model and framework for each task, budget and data policy.

DER AUSGANGSPUNKT

Why AI Agent Projects Stall, and How We Fix It

Many companies experiment with AI, but few get agents working reliably in production. These are the gaps we close.

01

Prototypes that never reach production

Demos built in isolation break when they meet real data, edge cases and user load. We design for production from day one with testing, evaluation and observability.

02

Disconnected systems & data

An agent is only as useful as the systems it can access. We connect agents securely to CRM, ERP, knowledge bases, databases and internal APIs.

03

Accuracy, hallucinations & risk

Unreliable answers erode trust. We use retrieval-augmented generation (RAG), guardrails, validation rules and human approval steps for sensitive actions.

04

Security, privacy & compliance

AI agents handle sensitive data and act on your behalf. We apply role-based permissions, data masking, audit logs and ISO 27001-aligned security controls.

UNSERE VIER STÄRKEN

Four AI agent capabilities

Most clients start with one use case and expand as results are proven. Every engagement draws on the same delivery team.

Customer-Facing AI Agents

Conversational agents that answer questions, resolve requests and hand over to your team when needed, across website, app and messaging channels.

AI customer support agents
Sales & lead qualification assistants
Booking & order management agents
Multilingual chat & voice assistants
WhatsApp, Messenger & Zalo integration
Seamless human handover

Workflow & Process Automation Agents

Agents that execute multi-step business processes across your tools, cutting manual work in operations, finance and back-office teams.

Document processing & data extraction
Email triage & automated responses
Invoice, order & ticket processing
CRM & ERP data updates
Report generation & summarisation
Approval workflows with human-in-the-loop

Knowledge & RAG Agents

Internal assistants that search your documents, policies and data to give staff accurate, sourced answers in seconds.

Enterprise knowledge assistants
RAG over documents & databases
Vector search & semantic retrieval
Source citations & answer validation
Access control by user role
Integration with Slack, Teams & intranet

Multi-Agent Systems & Integration

Orchestrated teams of agents that plan, call tools and APIs, and collaborate on complex tasks inside your existing software.

Multi-agent orchestration
Tool & API calling
Model Context Protocol (MCP) servers
LangChain, LangGraph & CrewAI
Agent monitoring & evaluation
Cloud or on-premise deployment
SO LIEFERN WIR

Vom Erstgespräch bis zur Produktion in fünf Schritten

A clear, structured process that takes your AI agent from idea to measurable business results.

SCHRITT 01

Scoping-Gespräch

We discuss your goals, processes and data to identify the AI agent use cases with the highest business value.

SCHRITT 02

Discovery & proof of concept

We map workflows, data sources and integrations, then build a quick proof of concept to validate accuracy and feasibility.

SCHRITT 03

Teamaufbau

A dedicated AI and software engineering team is assigned, NDAs signed, security controls set up and access configured.

SCHRITT 04

Entwicklung in Sprints

Short Agile sprints with regular demos, prompt and model evaluation, integration testing and user feedback.

SCHRITT 05

Launch & Support

Staged rollout, monitoring of accuracy and costs, continuous improvement and ongoing maintenance.

ZUSAMMENARBEITSMODELLE

Drei Wege der Zusammenarbeit

Wählen Sie das Modell, das zu Ihrem Team passt. Viele Kunden starten mit einem Projekt und wechseln dann zu einem dedizierten Team.

Dedicated team

Our engineers work as yours, embedded in your stand-ups and board, scaling up or down month to month.

  • Ring-fenced squad
  • Your tools and process
  • Monthly scaling
  • Best for ongoing roadmaps
MOST POPULAR

Whitelabel delivery

We deliver under your brand. Your client sees your agency; we stay invisible behind the NDA.

  • NDA from day one
  • Reporting in your brand
  • Client-safe comms
  • Best for agencies

Fixed-scope project

A defined build with a fixed scope, timeline and price, handed over complete with documentation.

  • Scoped estimate up front
  • Milestone billing
  • Full handover docs
  • Best for one-off builds
TECHNOLOGIE

Unser Technologie-Stack

Wir wählen den Stack passend zum Problem, statt jedem Projekt dasselbe Framework aufzuzwingen.

APPLICATION & FRONTEND

ReactNext.jsVue.jsNode.jsTypeScriptReact Native

BACKEND, DATA & AI

PythonJava.NETPostgreSQLInfluxDBKafkaTensorFlowPyTorchOpenCV

OT, IOT & CLOUD

OPC-UAModbusMQTTAWS IoTAzure IoTGrafanaDockerKubernetes

BUSINESS SYSTEMS

Odoo ERPSAP integrationNetSuiteHubSpotZoho
PARTNERSCHAFT

Technologies powering our AI agents

We combine leading AI models with proven engineering to build agents that are accurate, secure and cost-efficient.

Large Language Models

GPT, Claude, Gemini, Llama and Mistral, selected and tuned for each task, language and budget.

Retrieval & Vector Databases

RAG pipelines with Pinecone, pgvector, Qdrant or Elasticsearch to ground answers in your own data.

Cloud & Integration

Secure deployment on AWS, Azure or Google Cloud, connected to your systems through APIs, webhooks and MCP.

Häufig gestellte Fragen

Hier finden Sie Antworten auf häufig gestellte Fragen.

A chatbot mainly answers questions. An AI agent can also take actions: it uses tools and APIs to look up data, update records, trigger workflows and complete multi-step tasks, with rules and human approval where needed.

Yes. We connect agents to CRM, ERP, helpdesk, e-commerce platforms, databases and internal APIs, and we review all integrations before quoting so the scope and timeline are realistic.

Costs depend on the use case, integrations and required accuracy. A focused proof of concept can be delivered in a few weeks, while production agents with multiple integrations take longer. With Onext's delivery center in Vietnam, you benefit from competitive rates without compromising quality.

We ground agents in your data with RAG, apply guardrails and validation rules, restrict permissions by role, log every action and keep humans in the loop for sensitive decisions. Our processes follow ISO 27001 security standards.

Kontakt

Ready to build your first AI agent?

Reply within 1 business dayNDA on requestFree scoping call

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